PRIVACY POLICY

Last Updated: 6/25/2026

Thank you for shopping with Catnip Creations.

Catnip Creations ("Catnip Creations," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

1. Information We Collect

We may collect information you voluntarily provide, including:

Name
Mailing address
Email address
Telephone number
Order information
Customer service communications
Any information submitted through forms on our website

We may also automatically collect certain technical information such as:

IP address
Browser type
Device information
Website usage data
Cookies and analytics information

2. How We Use Your Information

By providing your personal information through our website, you acknowledge and consent to Catnip Creations using your information for the following purposes:

Processing and fulfilling orders
Shipping products
Providing customer support
Responding to inquiries
Sending order confirmations and shipping notifications
Sending newsletters, promotions, product updates, and marketing communications
Improving our website and customer experience
Complying with legal obligations

3. Consent to Communications

By providing your name, mailing address, and email address, you expressly consent to Catnip Creations contacting you regarding:

Orders and transactions
Customer service matters
Product updates
Promotions and special offers
Company news and announcements

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Please note that transactional communications related to orders, returns, shipping updates, or account issues may still be sent as necessary.

4. Payment Information

Catnip Creations does not collect, store, process, or have access to your complete credit card or debit card information.

Payments are processed securely through third-party payment processors, including Stripe and PayPal.

Any payment information you provide is governed by the privacy policies and security practices of those providers.

5. Sharing Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Email marketing providers
Service providers assisting with website operations
Government agencies or legal authorities when required by law

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Enhance the user experience

You may disable cookies through your browser settings, although some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary for:

Business operations
Order fulfillment
Customer service
Legal compliance
Tax and accounting requirements

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

10. Your Rights

Subject to applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request information about how your data is used

To exercise these rights, please contact us using the information below.

Email: info@catnipcreations.com

11. Changes to This Privacy Policy

Catnip Creations may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Catnip Creations
Email: info@catnipcreations.com
Address: York County, Pennsylvania

By using the Catnip Creations website or submitting personal information through the website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.